May 19, 2020

[VIDEO] Domino's Pizza close to launching robotic delivery system in New Zealand

Technology
new zealand
Domino's Pizza
Domino's Robotic Unit (DRU)
Uwear
2 min
[VIDEO] Domino's Pizza close to launching robotic delivery system in New Zealand

In a new, innovative way to make pizza delivery more efficient, Domino’s Pizza in New Zealand has completed the first trial its new Domino’s Robotic Unit (DRU).

The four-wheel machine developed in Australia is battery powered and uses sensors to avoid obstacles. It is able to move as fast as 12 mph and deliver pizzas within a 20 kilometre radius before returning to get recharged.

RELATED TOPIC: How Domino's is setting the standard in marketing and customer satisfaction

Equipped with a heated compartment that can hold up to 10 pizzas at a time, customers are provided a code when placing their order, which they can then enter into a keypad to unlock the compartment and retrieve their pizza.

“DRU is cheeky and endearing and we are confident that one day he will become an integral part of the Domino’s family,” said Domino's New Zealand general manager Scott Bush. “He’s a road to the future and one that we are very excited about exploring further.”

RELATED TOPIC: [VIDEO] Is Australia ready for Tesla's new Summon feature?

The core of the machine was developed by Australian live-fire training robotics developer Marathon Targets. In the past, Domino's has been known to create other new innovations to enhance its marketing techniques, including a pizza delivery drone, a fleet of customised pizza-delivery vehicles and the ability to place an order using a pizza emoji.

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Jun 17, 2021

Chinese Firm Taigusys Launches Emotion-Recognition System

Taigusys
China
huawei
AI
3 min
Critics claim that new AI emotion-recognition platforms like Taigusys could infringe on Chinese citizens’ rights ─ Taigusys disagrees

In a detailed investigative report, the Guardian reported that Chinese tech company Taigusys can now monitor facial expressions. The company claims that it can track fake smiles, chart genuine emotions, and help police curtail security threats. ‘Ordinary people here in China aren’t happy about this technology, but they have no choice. If the police say there have to be cameras in a community, people will just have to live with it’, said Chen Wei, company founder and chairman. ‘There’s always that demand, and we’re here to fulfil it’. 

 

Who Will Use the Data? 

As of right now, the emotion-recognition market is supposed to be worth US$36bn by 2023—which hints at rapid global adoption. Taigusys counts Huawei, China Mobile, China Unicom, and PetroChina among its 36 clients, but none of them has yet revealed if they’ve purchased the new AI. In addition, Taigusys will likely implement the technology in Chinese prisons, schools, and nursing homes.

 

It’s not likely that emotion-recognition AI will stay within the realm of private enterprise. President Xi Jinping has promoted ‘positive energy’ among citizens and intimated that negative expressions are no good for a healthy society. If the Chinese central government continues to gain control over private companies’ tech data, national officials could use emotional data for ideological purposes—and target ‘unhappy’ or ‘suspicious’ citizens. 

 

How Does It Work? 

Taigusys’s AI will track facial muscle movements, body motions, and other biometric data to infer how a person is feeling, collecting massive amounts of personal data for machine learning purposes. If an individual displays too much negative emotion, the platform can recommend him or her for what’s termed ‘emotional support’—and what may end up being much worse. 

 

Can We Really Detect Human Emotions? 

This is still up for debate, but many critics say no. Psychologists still debate whether human emotions can be separated into basic emotions such as fear, joy, and surprise across cultures or whether something more complex is at stake. Many claim that AI emotion-reading technology is not only unethical but inaccurate since facial expressions don’t necessarily indicate someone’s true emotional state. 

 

In addition, Taigusys’s facial tracking system could promote racial bias. One of the company’s systems classes faces as ‘yellow, white, or black’; another distinguishes between Uyghur and Han Chinese; and sometimes, the technology picks up certain ethnic features better than others. 

 

Is China the Only One? 

Not a chance. Other countries have also tried to decode and use emotions. In 2007, the U.S. Transportation Security Administration (TSA) launched a heavily contested training programme (SPOT) that taught airport personnel to monitor passengers for signs of stress, deception, and fear. But China as a nation rarely discusses bias, and as a result, its AI-based discrimination could be more dangerous. 

 

‘That Chinese conceptions of race are going to be built into technology and exported to other parts of the world is troubling, particularly since there isn’t the kind of critical discourse [about racism and ethnicity in China] that we’re having in the United States’, said Shazeda Ahmed, an AI researcher at New York University (NYU)

 

Taigusys’s founder points out, on the other hand, that its system can help prevent tragic violence, citing a 2020 stabbing of 41 people in Guangxi Province. Yet top academics remain unconvinced. As Sandra Wachter, associate professor and senior research fellow at the University of Oxford’s Internet Institute, said: ‘[If this continues], we will see a clash with fundamental human rights, such as free expression and the right to privacy’. 

 

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