May 19, 2020

5 Reasons why CEOs and Executives Should Care About Enterprise Resource Planning

Technology
software
Enterprise Resource Planning
ERP
We Photo Booth You
2 min
5 Reasons why CEOs and Executives Should Care About Enterprise Resource Planning

By Bradley Stroop, CEO UXC Eclipse

For many CEOs and executives, the enterprise resource planning (ERP) system is just the business management software that keeps things running in the background. However, innovative and forward-thinking CEOs and executives have recognised ERP’s potential to significantly transform their business processes and add exponential value, which ultimately improves the bottom line.

Bradley Stroop, Chief Executive Officer, UXC Eclipse said, “A single integrated view of your business, made possible by ERP, drives decision-making in the boardroom. It is critical to effective decision-making and running a solid business.

“Choosing a suitable ERP solution for the company is a complex process and we know from experience that CEOs regard ERP implementation as a high-risk operation. These business-critical projects require the right resource commitment up front in order to provide a significant return on investment. Engaging the CEO and executives early enough in the process manages these expectations across the business and ensures the best possible results.”

Here are five reasons CEOs and executives should care about ERP.

Cost control from integrated database

 A comprehensive, integrated database makes it easier for companies to conduct stricter, more efficient controls when necessary. A change in one place updates in all systems, which means the entire organisation has accurate, up-to-date information at all times.

Intelligent decision-making

A suitable ERP solution provides transparency across all departments, which means consistency and coherence in all business operations. This will reduce the time it takes to make smart business decisions and respond to challenges, opportunities and new market trends.

Increased cash flow

ERP systems deliver effective supply chain and inventory management, freeing up capital that was previously tied up in inventory. This money can be reinvested in the business.

Customer loyalty

Stability in business operations made possible by ERP ultimately leads to a solid customer base that is loyal because their needs are met. This provides room to focus on expansion and growth.

Scalability

The real-time information provided by ERP systems increases flexibility to scale up business operations for high-demand periods and scale down in non-peak periods, making it easier to plan and ensuring the business is running as lean as possible.

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Jun 17, 2021

Chinese Firm Taigusys Launches Emotion-Recognition System

Taigusys
China
huawei
AI
3 min
Critics claim that new AI emotion-recognition platforms like Taigusys could infringe on Chinese citizens’ rights ─ Taigusys disagrees

In a detailed investigative report, the Guardian reported that Chinese tech company Taigusys can now monitor facial expressions. The company claims that it can track fake smiles, chart genuine emotions, and help police curtail security threats. ‘Ordinary people here in China aren’t happy about this technology, but they have no choice. If the police say there have to be cameras in a community, people will just have to live with it’, said Chen Wei, company founder and chairman. ‘There’s always that demand, and we’re here to fulfil it’. 

 

Who Will Use the Data? 

As of right now, the emotion-recognition market is supposed to be worth US$36bn by 2023—which hints at rapid global adoption. Taigusys counts Huawei, China Mobile, China Unicom, and PetroChina among its 36 clients, but none of them has yet revealed if they’ve purchased the new AI. In addition, Taigusys will likely implement the technology in Chinese prisons, schools, and nursing homes.

 

It’s not likely that emotion-recognition AI will stay within the realm of private enterprise. President Xi Jinping has promoted ‘positive energy’ among citizens and intimated that negative expressions are no good for a healthy society. If the Chinese central government continues to gain control over private companies’ tech data, national officials could use emotional data for ideological purposes—and target ‘unhappy’ or ‘suspicious’ citizens. 

 

How Does It Work? 

Taigusys’s AI will track facial muscle movements, body motions, and other biometric data to infer how a person is feeling, collecting massive amounts of personal data for machine learning purposes. If an individual displays too much negative emotion, the platform can recommend him or her for what’s termed ‘emotional support’—and what may end up being much worse. 

 

Can We Really Detect Human Emotions? 

This is still up for debate, but many critics say no. Psychologists still debate whether human emotions can be separated into basic emotions such as fear, joy, and surprise across cultures or whether something more complex is at stake. Many claim that AI emotion-reading technology is not only unethical but inaccurate since facial expressions don’t necessarily indicate someone’s true emotional state. 

 

In addition, Taigusys’s facial tracking system could promote racial bias. One of the company’s systems classes faces as ‘yellow, white, or black’; another distinguishes between Uyghur and Han Chinese; and sometimes, the technology picks up certain ethnic features better than others. 

 

Is China the Only One? 

Not a chance. Other countries have also tried to decode and use emotions. In 2007, the U.S. Transportation Security Administration (TSA) launched a heavily contested training programme (SPOT) that taught airport personnel to monitor passengers for signs of stress, deception, and fear. But China as a nation rarely discusses bias, and as a result, its AI-based discrimination could be more dangerous. 

 

‘That Chinese conceptions of race are going to be built into technology and exported to other parts of the world is troubling, particularly since there isn’t the kind of critical discourse [about racism and ethnicity in China] that we’re having in the United States’, said Shazeda Ahmed, an AI researcher at New York University (NYU)

 

Taigusys’s founder points out, on the other hand, that its system can help prevent tragic violence, citing a 2020 stabbing of 41 people in Guangxi Province. Yet top academics remain unconvinced. As Sandra Wachter, associate professor and senior research fellow at the University of Oxford’s Internet Institute, said: ‘[If this continues], we will see a clash with fundamental human rights, such as free expression and the right to privacy’. 

 

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