Australian businesses are investing more and more in robotic process automation
Investment in robotic process automation (RPA) is set to rapidly rise, according to new research. A study has predicted a leap from a $216 million market in 2017 to a $870 million one by 2020.
The Telsyte ANZ Robotic Process Automation Study 2017 found RPA, has many uses across industries with large customer support and request processing requirements. Finance and insurance operations are expected to be the fastest early adopters.
The study also found that most firms are at the early stages of adoption. However, RPA is now being used by six out of 10 Australian and New Zealand organisations surveyed.
Telsyte Managing Director, Foad Fadaghi, says, "RPA is not simply about cost cutting."
It can drive innovation and change the way organisation's conduct their business altogether, complexity has a positive correlation with automation costs and targeting lower-complexity processes initially can result in better initial returns.”
The research shows that 38 percent of organisations with more than 500 employees already have an RPA program underway. Additionally, 57 percent of businesses surveyed would rather turn to an IT service provider for RPA.
EDGEMATRIX and NTT DOCOMO deliver AI at the edge
Leading Japanese telecommunications firm NTT DOCOMO, together with startup EDGEMATRIX, is harnessing the power of 5G to support artificial intelligence-enabled video, real-time analytics and, ultimately, the next step in the evolution of the modern smart city.
Founded under the roof of Silicon Valley tech firm Cloudian, EDGEMATRIX has grown into a cutting edge startup based in Japan. NTT DOCOMO has been a shareholder in the company since 2019, having spent the past two years jointly developing and commercialising EDGEMATRIX's revolutionary edge-AI platform using high-speed, high-capacity, low-latency 5G technology. NTT DOCOMO, together with EDGEMATRIX, launched a world-first edge AI platform for intelligent video analytics, enabling high resolution, high security, and real-time video using AI.
Courtesy of EDGEMATRIX
The platform simplifies, manages and oversees the implementation and integration of AI at the edge, which captures, analyses and stores video close to where it is captured in industrial and retail settings, "on location at factories, buildings and other outdoor and indoor locations." The solution is also used in social infrastructure such as roads, railroads, and long-term care facilities for safety monitoring and anomaly detection.
Using Edge AI Box, a compact indoor and outdoor device equipped with a GPU for deep learning-based AI and a communication module (WiFi/LTE/5G) together with various interfaces such as camera connection, it becomes possible to process video streaming from surveillance cameras on-site (at the edge) and in real-time. EDGEMATRIX's Edge AI Boxes can be installed across a site and then monitored using the company's platform. The platform maps the locations of multiple Edge AI Box devices installed on site, monitors their operational status and enables the devices to be controlled remotely.
EDGEMATRIX's customers can use the platform to pruchase additional AI applications from a rapidly-expanding ecosystem which allow them to implement the right solution for the right situation. This simplifies the implementation and upgrade of edge AI for processing and storing video data captured with video cameras at customer premises either outdoor or indoor. Using "Edge View" feature, it is also possible to simultaneously display on the browser a large number of AI-processed real-time videos from the field.
Partnerships like this are key to NTT DOCOMO’s efforts to integrate 5G technologies into the modern enterprise.
Zaif Siddiqi, Executive Director and Global Head of NTT DOCOMO’s 5G & IoT Business Department, comments: “When you're approaching digital transformation, there's more to it than just leveraging cutting edge technologies into new customer experiences.” Unless the needs of the customer, and the underlying market forces at play, can be truly understood, “5G doesn’t mean anything,” he explains, adding that in order to find the right contexts for deployment, “Selection of the right partners is extremely important to delivering on the potential value of 5G.”