Why Microsoft's partnership with Event Zero will improve Skype for Business
The deal is the first acquisition of 2016 for Microsoft, which is still maintaining its strategy of purchasing companies and other assets to help push its products.
RELATED TOPIC: What Does Skype for Business Do for You?
The UC Commander product suite created by Event Zero will be used to add diagnostics and troubleshooting capabilities for the Skype for Business management console so administrators can support their users better.
Event Zero CEO David Tucker acknowledged the company’s analytics technologies would reach a broader audience as part of Skype for Business.
“Microsoft was a logical partner for the technology,” said Tucker. “I see the purchase benefitting more Skype for Business customers than Event Zero could possibly reach.”
Event Zero provides management and reporting software for the cloud version of Skype for Business. With the addition of Event Zero’s technology, Microsoft intends to provide Skype enterprise users with a more streamlined experience.
RELATED TOPIC: How Microsoft is helping Uber take over its industry
Microsoft has shown an increased focus on Skype for Business in recent months, which includes launching iOS and Android apps for the service as well as incorporating voice and meeting capabilities within Office 365.
The Skype is synonymous with video chatting, and is a popular tool among consumers. Last year, Microsoft expanded its Skype service to include calls, video chats, information sharing and meetings as part of the Skype for Business platform.
Beyond Limits: Cognitive AI in APAC
Courtesy of current estimates, it looks like Asia-Pacific AI will be worth US$136bn by 2025. Its governments and corporations invest more money than the rest of the world in AI tech, the data of its citizens is considered fair game, and its pilots are small-scale and, as a result, ruthlessly effective. This is why, according to Jeff Olson, Cognizant’s Associate Vice President for Projects, AI and Analytics, Digital Business and Technology, the APAC region ‘is right on the edge of an AI explosion’.
Now, startup Beyond Limits is pushing the boundaries of what AI can do, mirroring humans in its ability to find solutions with even limited information. As of this July, it’s partnered up with Mitsui, a global trading and investment company, to expand its impact in APAC.
How Does Beyond Limits Work?
Most AI companies claim that they can help businesses make better decisions. But many need astoundingly large stores of data to feed their information-hungry algorithms. Beyond Limits, in contrast, takes a different tack. Perfect data, after all, is largely a pipe dream kept alive by PhD students. In reality, systems must often make decisions from small, incomplete sets of intel.
But Beyond Limits’ AI is no black box. ‘When little to no data is available, Beyond Limits symbolic technologies rely on deductive, inductive, and abductive reasoning capabilities’, explained Clare Walker, Industry Analyst at Frost & Sullivan. While making these leaps in logic, however, the system also keeps track, ensuring that humans can review the AI’s ‘thought process’.
Why Partner With Mitsui?
Beyond Limits is built for specific applications such as energy, utilities, and healthcare—but lacks the extensive industry network of Mitsui. Partnering allows Beyond Limits to access a portfolio of firms specialising in minerals and metals, energy, infrastructure, and chemicals. ‘We’ve been working on this deal for several years’, said Mitsui’s Deputy General Manager Hiroki Tanabe. ‘Mitsui’s global portfolio and Beyond Limits’ AI technology will...deliver impact’.
In the first test of that dramatic statement, Liquified Natural Gas (LNG) will soon deploy Beyond Limits’ new system. If everything goes according to plan, LNG will optimise how it extracts and refines energy, making money for both itself and investors—including Mitsui. This, in fact, is Mitsui’s strategy: go digital and don’t look back.
Why Does This Matter?
Forty-five percent of Asia-Pacific companies surveyed in Cognizant’s thought leadership ebook consider themselves AI leaders. Positivity bias, that oh-so-common tendency of humans to position themselves as above average as compared to others, strikes again. (Most small companies fail to launch successful AI projects on their own.) And partly, this is because firms fail to integrate AI with industry expertise.
‘A large part of the focus on talent for AI today has been getting the people who are strong in mathematics, AI, and technologies’, said Olson. ‘But where you make your money out of AI projects is when you apply them to your business’. In short: APAC nations looking for ways to bridge the gap might follow Beyond Limits and Mitsui’s playbook—coupling startup AI with a corporate network.