Westpac targets Android approval after Apple bans messaging payments app

By Addie Thomes

Australian bank Westpac will not be able to run its messaging payments service on iPhones after Apple ordered its removal.

The Westpac Keyboard function will not be available on iOS devices from July, meaning customers will not be able to send money via the likes of Facebook Messenger, WhatsApp and Snapchat. Westpac instead will be targeting Android devices and intend to make the service available soon.

The app allows consumers to send money to each other in messages along with cash codes which can be used to redeem money from ATMs without the use of a card.

Seen as a move by Westpac to appeal to younger consumers amid fear that banking loyalties may generationally shift to tech companies, Apple’s motivations are as yet unknown. Some commentators cite security reasons, while others claim the Apple has tactically pulled Westpac Keyboard as it seeks to launch its own version.

What is interesting is that similar applications have been approved by Apple in relation to other banks. According to The Australian Financial Review, India’s ICICI Bank along with Banco Sabadell and CaixaBank of Spain have all had such apps approved by the US tech giant.

This would have been the first in the Asia Pacific area, and Australian banks have been in similar disputes with Apple over the installation of digital wallets on iPhones, something which banks are able to roll out on other companies’ devices.

Share

Featured Articles

Hybrid live event shaping the future of Sustainability & ESG

Sustainability LIVE London returns for a two-day, multi-track conference programme featuring inspirational ESG speakers, debates and discussions

Nine must-attend sustainability events for business leaders

From London to Abu Dhabi, Singapore to San Diego, these sustainability-focused events are designed to help business leaders action their ESG goals

Daniel Weise of BCG on new supply chain and procurement book

Daniel Weise, global leader of Boston Consulting Group’s procurement business line, on the timely publication of his new book, Profit From The Source

Attract and retain talent with flexible working and benefits

Human Capital

Nurturing the next generation of women leaders in Africa

Leadership & Strategy

5 Mins With: Cybersecurity expert Ariel Parnes of Mitiga

Technology