How Mobile Technology Helps Travelling Employees Stay Productive

By Matthew Goss, managing director, Concur

Businesses that fail to automate the travel and expense management process are potentially missing out on significant business benefits including reduced costs and an improved bottom line.

Travel has always been an integral way of doing business, particularly in a country like Australia where the distances between towns and cities can be enormous. Yet the burden of travel on employees can be huge, not least because of the tiresome process of creating and submitting expense reports.

As recently as a decade ago, business travel carried the additional challenge of making employees less contactable. This meant they came back to the office with massive amounts of paperwork to complete and file.

As businesses began to embrace mobile technology such as laptops and then smartphones, the administrative requirements for travelling employees decreased somewhat, since they were able to stay more connected and therefore more productive on the road. Yet when it comes to expense management, many companies still use manual processes that include envelopes full of paper-based receipts and a spreadsheet.

As smartphones get smarter, employees are becoming more used to managing almost every aspect of their lives using their mobile device. The same should be true of their business travel.

Employees should be able to access and manage travel itineraries, capture receipts, and submit expenses using their mobile device. This approach saves significant amounts of time and increases efficiency. It makes it easier for managers to approve expense claims and it also brings to light any discrepancies or unauthorised expenditure much faster than a manual system could ever do.

To take advantage of this capability, organisations must simply ensure their travelling employees have the most up-to-date mobile technology, either company-owned or through a bring-your-own-device (BYOD) policy.

By continuing to improve and enable employee productivity on the road, organisations can achieve significant benefits in terms of improved efficiency, reduced costs, better-managed expenses and more focused employees. This delivers a flow-own effect, improving the bottom line. 


Featured Articles

Nirvik Singh, COO Grey Group on adding colour to campaigns

Nirvik Singh, Global COO and President International of Grey Group, cultivating culture and utilising AI to enhance rather than replace human creativity

How Longi became the world’s leading solar tech manufacturer

On a mission to accelerate the adoption of sustainable energy solutions, US$30 billion Chinese tech firm Longi is not just selling solar – but using it

How Samsung’s US$5billion sustainability plan is working out

Armed with an ambitious billion-dollar strategy, Samsung is on track to achieve net zero carbon emissions company-wide by 2050 – but challenges persist

UOB: making strides in sustainability across Southeast Asia


Huawei smartwatch goes for gold with Ultimate Edition


How IKEA India plans to double business, triple headcount

Corporate Finance