Unitywater: meeting Queensland’s water needs
Unitywater was born against a backdrop of unprecedented industry reform.
In the early 2000s, the Queensland government made a decision to consolidate water and wastewater services, which previously had been the responsibility of local councils within South-East Queensland (SEQ). Australia had just endured the Millennium Drought, Queensland had suffered a full decade of record low rainfall and water security was the driving force behind much of the era’s decision-making. The political intent of Queensland’s water reforms was therefore to effectively drought-proof South-East Queensland.
In July 2010, Unitywater was established as part of this water reform programme, as the entity that provides water supply, sewage and trade waste services to residential and business customers from Noosa in the north to Moreton Bay and the boundaries of Brisbane City in the south.
In 2012 it was placed under the leadership of CEO George Theo, who brought a unique understanding of Queensland's water challenges through 25 years’ experience in key roles within the water industry.
As it has been set up, Unitywater now has just three shareholders: the Noosa, Sunshine Coast and Moreton Bay Councils, themselves reconfigured under a recent amalgamation programme. It purchases bulk water from South-East Queensland Water (Seqwater) and distributes it to some 750,000 residents across the region. Another important part of its work is to collect, treat and dispose of sewage.
George Theo walked into a very complex situation when he took on the role of CEO. Unitywater was an amalgamation of six local authority water businesses serving the heavily populated and fast-growing area of South-East Queensland to the north of Brisbane.
Digital Leader Mobiquity Expands Into Asia-Pacific
As an international digital consulting firm, Mobiquity helps a global client base upgrade its digital banking and financial services. The company employs 1,200 team members across 50+ nationalities and serves an estimated 200+ million users each day. Recently, the company built out a digital banking experience for the Bank of the Philippines Islands’ online and mobile platforms—exemplifying its mission to help leading brands engage with technology in meaningful ways.
To highlight Mobiquity’s services, here are a few of the company’s recent accomplishments:
- Designed and developed the first FDA-approved digital medicine system
- Launched a five-star mobile ordering app
- Pioneered a cloud-based IT infrastructure that prevented bank fraud
- Built the official AWS re:Invent 2017 and 2018 mobile apps
What Makes Mobiquity Stand Out?
According to Mobiquity, it's the people that make all the difference. ‘We’re born innovators who like meaty challenges’, the company wrote. ‘We go deeper, getting to the root of your customers’ friction and creating personalised engagements that deliver much more than a digital experience alone’. Now, the company has added former Microsoft and IBM director Gustavo Quiroga to its team.
Who Is Gustavo Quiroga?
At Mobiquity, he’ll be the first Vice President of Business Development Financial Services in APAC. With years of experience in the industry, Quiroga has developed numerous tech, business, and customer experience projects: at Microsoft, he led a top Aussie Azure Data and AI specialist team, and at IBM, he applied AI and deep analytics to transform the company’s business processes, CX, and UX.
Based in Sydney, Australia, Quiroga will start to work with Mobiquity clients in Singapore, Vietnam, and the Philippines and take responsibility for expanding the company’s regional operations. ‘Our best way to impact client outcomes’, he wrote, ‘is by listening to them with an inquisitive and open mind and empowering our people to do the same’.
When notified of the announcement, Quiroga expressed excitement over his new role. ‘I’m delighted to join Mobiquity and support the company’s rapid expansion across the Asia-Pacific region. I joined Mobiquity to develop, design and implement digital products and services that create meaningful experiences with customers...and I look forward to using my expertise to develop partnerships where we can achieve this every day’.
Where Does Mobiquity Go From Here?
In the past six months, Mobiquity has hired over 100 new employees, including the high-profile additions of Howard Moore, Senior Director of Banking, and Ruby Walia, Senior Advisor for Digital Banking. This falls in line with the company’s hyper-growth strategy to deliver digital products to the world.
As Matthew Williamson, Mobiquity’s Vice President of Global Financial Services, explained: ‘Our appointment of Gustavo demonstrates [our] commitment to hiring an A-list team of talent. The latest addition to the Mobiquity team supports our vision of global growth in Asia-Pacific, as a recognised partner within the banking and finance ecosystem’.