May 19, 2020

Five steps every Australian exporter should take to protect their Intellectual Property

Australian export market
Efic
Addie Thomes
4 min
Five steps every Australian exporter should take to protect their Intellectual Property

For Australian businesses, exporting presents an attractive opportunity for growth, providing access to new and potentially bigger or more lucrative markets around the world. But some small businesses are reluctant to expose their business to the global market, fearing that their products and designs will be copied, reducing their ability to compete against local players.

While a new business may protect its IP in Australia as a matter of course, this can provide little protection beyond Australian borders. Although international protocols mean it may be possible to protect and enforce IP rights with trading partners, unless small businesses protect their IP in each market they enter, they may leave themselves open to IP theft.

Small businesses may be tempted to try to protect every element of their IP in every possible market, but this isn’t practical for most businesses. Aside from the cost of filing registrations in multiple countries, IP rights will also need to be asserted and maintained – which can lead to significant legal, administrative and translation costs.

The most cost efficient approach to protecting IP for small businesses is to develop a considered IP strategy, which maximises protection while minimising costs. Small businesses can do so in five simple steps.

Consider your export strategy

Small businesses should ask themselves which markets offer the best potential for their products and services. The answers may depend on the macro factors like population and national wealth, or finding the right cultural fit could be more important for some businesses. Hegs pegs inventor Scott Boocock says a combination of factors helped him decide which 44 countries to export to.

“Our strategy for export was to choose countries with over 20 million people, and which had a level of GDP where people would go to the supermarket and actually spend money to buy Hegs pegs.”

“We choose countries that are already selling, buying and using pegs, but they have a minimum of 20 million people just so we can ship the right volumes over. We didn’t want to send boxes or pallets, we wanted to send shipping containers to them.”

Once you’ve identified which countries you’re interested in exporting to, look into the IP arrangements that apply in the jurisdiction.

Do your research

While protecting your own IP is a first priority for any small business, you also need to ensure that by exporting to a new country, you aren’t breaching someone else’s IP. Your product or brand may be unique in Australia, but you’ll need to ensure you’re protected from costly legal challenges from potential competitors. IP specialists, such as IP attorneys, can provide comprehensive searches, but by doing their own research first, small businesses can shape their own export strategy and ensure no nasty surprises. 

Once you file applications to protect your IP, foreign IP offices will send you an examination report if it finds deficiencies in your application or that your claimed IP rights conflict with others.

Choose your solutions

Most small businesses will need to decide which elements of their product to cover with IP protection. Examples include the design of a product, its technical features, your brand or a combination of all three.

According to Scott Boocock, small businesses should think broadly when protecting IP. “We also protected the brand, and trade marked the stylised ‘H’. I find that even more valuable than the patents, personally, because your brand is everything. People buy because of the brand; they buy it because of the products. They don’t buy because of the patents. That’s just an extra protection to prevent people from copying the Heg peg.”

Understand the costs

For small businesses, protecting IP across multiple markets can be an expensive exercise, especially if you’re protecting more than one element of your product. This is where you need to be clear where the value of your product lies. If it’s inherent in the IP, then you need to take appropriate steps to protect it in the markets you care about most.

Monique File, co-owner of b.box baby goods, says that deciding where to protect your IP comes down to a commercial decision. For b.box, even though they invest a lot in IP protection, commercially it didn’t make sense for them to register trade marks in every market. “For a new business starting out with limited funds, it becomes a question of ‘what do you invest in – protecting your IP or developing your products.

“I think if we started again, we would probably have protected more upfront or potentially gone straight to China to register there. If we did that, we may still be in the same position as we are today, but we may have gotten there sooner.”

Enlist expert help

The final piece of the IP puzzle for small businesses is to seek expert help. Finding the right IP strategy can be complex, and no matter how much research you do, it’s likely that you will still benefit from professional IP advice.

Professionals who specialise in international IP protection can offer solutions that you haven’t yet considers and can also give you access to the benefit of their experience. As such, it’s recommended that small businesses consult the professionals to help ensure their strategy offers the protection they need, and sets their business up for export success.

By Andrew Watson, Executive Director, Export Finance, Efic

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Jun 22, 2021

Digital Leader Mobiquity Expands Into Asia-Pacific

Mobiquity
Microsoft
Fintech
APAC
3 min
Mobiquity pursues a vision of global growth with its first APAC hire—Gustavo Quiroga, its new Vice President of Business Development Financial Services

As an international digital consulting firm, Mobiquity helps a global client base upgrade its digital banking and financial services. The company employs 1,200 team members across 50+ nationalities and serves an estimated 200+ million users each day. Recently, the company built out a digital banking experience for the Bank of the Philippines Islands’ online and mobile platforms—exemplifying its mission to help leading brands engage with technology in meaningful ways. 

 

To highlight Mobiquity’s services, here are a few of the company’s recent accomplishments

 

  • Designed and developed the first FDA-approved digital medicine system
  • Launched a five-star mobile ordering app
  • Pioneered a cloud-based IT infrastructure that prevented bank fraud
  • Built the official AWS re:Invent 2017 and 2018 mobile apps 

 

What Makes Mobiquity Stand Out? 

According to Mobiquity, it's the people that make all the difference. ‘We’re born innovators who like meaty challenges’, the company wrote. ‘We go deeper, getting to the root of your customers’ friction and creating personalised engagements that deliver much more than a digital experience alone’. Now, the company has added former Microsoft and IBM director Gustavo Quiroga to its team. 

 

Who Is Gustavo Quiroga? 

At Mobiquity, he’ll be the first Vice President of Business Development Financial Services in APAC. With years of experience in the industry, Quiroga has developed numerous tech, business, and customer experience projects: at Microsoft, he led a top Aussie Azure Data and AI specialist team, and at IBM, he applied AI and deep analytics to transform the company’s business processes, CX, and UX. 

 

Based in Sydney, Australia, Quiroga will start to work with Mobiquity clients in Singapore, Vietnam, and the Philippines and take responsibility for expanding the company’s regional operations. ‘Our best way to impact client outcomes’, he wrote, ‘is by listening to them with an inquisitive and open mind and empowering our people to do the same’. 

 

When notified of the announcement, Quiroga expressed excitement over his new role. ‘I’m delighted to join Mobiquity and support the company’s rapid expansion across the Asia-Pacific region. I joined Mobiquity to develop, design and implement digital products and services that create meaningful experiences with customers...and I look forward to using my expertise to develop partnerships where we can achieve this every day’. 

 

Where Does Mobiquity Go From Here? 

In the past six months, Mobiquity has hired over 100 new employees, including the high-profile additions of Howard Moore, Senior Director of Banking, and Ruby Walia, Senior Advisor for Digital Banking. This falls in line with the company’s hyper-growth strategy to deliver digital products to the world. 

 

As Matthew Williamson, Mobiquity’s Vice President of Global Financial Services, explained: ‘Our appointment of Gustavo demonstrates [our] commitment to hiring an A-list team of talent. The latest addition to the Mobiquity team supports our vision of global growth in Asia-Pacific, as a recognised partner within the banking and finance ecosystem’.


 

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